Is iD Mobile down right now?

What to do if iD Mobile isn't working

1. Turn airplane mode on for 10 seconds, then off again. This makes your phone reconnect to the network.
2. Restart your phone. It clears many signal and mobile data problems.
3. Ask someone else on iD Mobile nearby whether theirs works. If it doesn't, it's likely a network problem.
4. If you have Wi-Fi, turn on Wi-Fi calling in your phone's settings so calls and texts still work.
5. Use iD Mobile's coverage or network status checker to see known problems in your area.

Our check tests the public iD Mobile website. Its app, sign-in or other services can still have problems while the website is up.

iD Mobile questions

Is iD Mobile down right now?

Use the live check at the top of this page. It loads the iD Mobile website (www.idmobile.co.uk) from Cloudflare's network and shows whether it's answering right now.

Why is iD Mobile not working for me?

If our check shows the website is up, the problem is more likely your device, your connection or the iD Mobile app. Turn airplane mode on for 10 seconds, then off again. This makes your phone reconnect to the network.

How do I know when iD Mobile is back?

Press "Check again" on this page every few minutes, or follow the official iD Mobile social media accounts for updates.