Is Sainsbury's down right now?

What to do if Sainsbury's isn't working

1. Don't place the same order twice. Check your email and your bank for a confirmation first.
2. A pending payment that doesn't complete is usually released by your bank within a few days.
3. Try the Sainsbury's app if the website fails, or the other way round.
4. Empty your basket and add items again if checkout keeps failing.
5. For a missing delivery, wait until the service is back, then use its help pages.

Our check tests the public Sainsbury's website. Its app, sign-in or other services can still have problems while the website is up.

Sainsbury's questions

Is Sainsbury's down right now?

Use the live check at the top of this page. It loads the Sainsbury's website (www.sainsburys.co.uk) from Cloudflare's network and shows whether it's answering right now.

Why is Sainsbury's not working for me?

If our check shows the website is up, the problem is more likely your device, your connection or the Sainsbury's app. Don't place the same order twice. Check your email and your bank for a confirmation first.

How do I know when Sainsbury's is back?

Press "Check again" on this page every few minutes, or follow the official Sainsbury's social media accounts for updates.