Is Universal Credit down right now?
We check www.universal-credit.service.gov.uk live from Cloudflare's network.
What to do if Universal Credit isn't working
- If Universal Credit is down close to a deadline, take a screenshot showing the error and the time.
- Try again outside busy times, such as early morning or late evening.
- Clear your browser's cookies for the site, or try a private window, if you're stuck on a sign-in loop.
- For urgent medical help, call NHS 111 or 999 in an emergency. Don't wait for a website.
- Check GOV.UK for any service notices about planned maintenance.
Our check tests the public Universal Credit website. Its app, sign-in or other services can still have problems while the website is up.
Universal Credit questions
Is Universal Credit down right now?
Use the live check at the top of this page. It loads the Universal Credit website (www.universal-credit.service.gov.uk) from Cloudflare's network and shows whether it's answering right now.
Why is Universal Credit not working for me?
If our check shows the website is up, the problem is more likely your device, your connection or the Universal Credit app. If Universal Credit is down close to a deadline, take a screenshot showing the error and the time.
How do I know when Universal Credit is back?
Press "Check again" on this page every few minutes, or follow the official Universal Credit social media accounts for updates.