Is Prime Video down right now?
We check www.primevideo.com live from Cloudflare's network.
What to do if Prime Video isn't working
- Close the Prime Video app fully and open it again.
- Try another device, such as your phone instead of your TV, to see whether the problem is your device.
- Sign out and back in, or update the app.
- Run a speed test. Streaming in HD needs a steady connection of a few megabits per second.
- Restart your router if other apps are slow too.
Our check tests the public Prime Video website. Its app, sign-in or other services can still have problems while the website is up.
Prime Video questions
Is Prime Video down right now?
Use the live check at the top of this page. It loads the Prime Video website (www.primevideo.com) from Cloudflare's network and shows whether it's answering right now.
Why is Prime Video not working for me?
If our check shows the website is up, the problem is more likely your device, your connection or the Prime Video app. Close the Prime Video app fully and open it again.
How do I know when Prime Video is back?
Press "Check again" on this page every few minutes, or follow the official Prime Video social media accounts for updates.