Is British Gas down right now?
We check www.britishgas.co.uk live from Cloudflare's network.
What to do if British Gas isn't working
- A problem with British Gas's website or app doesn't affect your gas or electricity supply.
- For a power cut, call 105 for free. It connects you to your local electricity network operator.
- If you smell gas, call the National Gas Emergency Service on 0800 111 999 straight away.
- If you're on a prepayment meter and can't top up, check whether your meter offers emergency credit.
- Submit meter readings once British Gas's website is back. A short delay won't usually cause problems.
Our check tests the public British Gas website. Its app, sign-in or other services can still have problems while the website is up.
British Gas questions
Is British Gas down right now?
Use the live check at the top of this page. It loads the British Gas website (www.britishgas.co.uk) from Cloudflare's network and shows whether it's answering right now.
Why is British Gas not working for me?
If our check shows the website is up, the problem is more likely your device, your connection or the British Gas app. A problem with British Gas's website or app doesn't affect your gas or electricity supply.
How do I know when British Gas is back?
Press "Check again" on this page every few minutes, or follow the official British Gas social media accounts for updates.