Is Octopus Energy down right now?
We check octopus.energy live from Cloudflare's network.
What to do if Octopus Energy isn't working
- A problem with Octopus Energy's website or app doesn't affect your gas or electricity supply.
- For a power cut, call 105 for free. It connects you to your local electricity network operator.
- If you smell gas, call the National Gas Emergency Service on 0800 111 999 straight away.
- If you're on a prepayment meter and can't top up, check whether your meter offers emergency credit.
- Submit meter readings once Octopus Energy's website is back. A short delay won't usually cause problems.
Our check tests the public Octopus Energy website. Its app, sign-in or other services can still have problems while the website is up.
Octopus Energy questions
Is Octopus Energy down right now?
Use the live check at the top of this page. It loads the Octopus Energy website (octopus.energy) from Cloudflare's network and shows whether it's answering right now.
Why is Octopus Energy not working for me?
If our check shows the website is up, the problem is more likely your device, your connection or the Octopus Energy app. A problem with Octopus Energy's website or app doesn't affect your gas or electricity supply.
How do I know when Octopus Energy is back?
Press "Check again" on this page every few minutes, or follow the official Octopus Energy social media accounts for updates.