Is Ecotricity down right now?
We check www.ecotricity.co.uk live from Cloudflare's network.
What to do if Ecotricity isn't working
- A problem with Ecotricity's website or app doesn't affect your gas or electricity supply.
- For a power cut, call 105 for free. It connects you to your local electricity network operator.
- If you smell gas, call the National Gas Emergency Service on 0800 111 999 straight away.
- If you're on a prepayment meter and can't top up, check whether your meter offers emergency credit.
- Submit meter readings once Ecotricity's website is back. A short delay won't usually cause problems.
Our check tests the public Ecotricity website. Its app, sign-in or other services can still have problems while the website is up.
Ecotricity questions
Is Ecotricity down right now?
Use the live check at the top of this page. It loads the Ecotricity website (www.ecotricity.co.uk) from Cloudflare's network and shows whether it's answering right now.
Why is Ecotricity not working for me?
If our check shows the website is up, the problem is more likely your device, your connection or the Ecotricity app. A problem with Ecotricity's website or app doesn't affect your gas or electricity supply.
How do I know when Ecotricity is back?
Press "Check again" on this page every few minutes, or follow the official Ecotricity social media accounts for updates.