Is Plusnet down right now?

What to do if Plusnet isn't working

1. Look at your router lights. A red or orange light usually means the problem is on Plusnet's network, not your equipment.
2. Turn your router off at the wall, wait 30 seconds and turn it back on. This fixes many connection drops.
3. Test with your phone on mobile data. If websites load there, the fault is with your broadband connection.
4. Check Plusnet's service status page or app. Most providers let you check for faults by postcode.
5. If you need to get online now, use your phone's hotspot until the connection is back.

Our check tests the public Plusnet website. Its app, sign-in or other services can still have problems while the website is up.

Plusnet questions

Is Plusnet down right now?

Use the live check at the top of this page. It loads the Plusnet website (www.plus.net) from Cloudflare's network and shows whether it's answering right now.

Why is Plusnet not working for me?

If our check shows the website is up, the problem is more likely your device, your connection or the Plusnet app. Look at your router lights. A red or orange light usually means the problem is on Plusnet's network, not your equipment.

How do I know when Plusnet is back?

Press "Check again" on this page every few minutes, or follow the official Plusnet social media accounts for updates.